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Privacy Policy for Fitness Image ABN: 42609249301
Last Updated:24th April 2025

Fitness Image (“we”, “us”, “our”) operates www.fitnessnetwork.com.au and is committed to protecting your privacy under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs). As health service providers, we adhere to strict standards for handling sensitive health information.

1. Information We Collect

We collect:

  • Personal details: Name, email, phone number, address, date of birth
  • Health information: Medical history, injuries, medications, fitness assessments
  • Payment details: Credit card/bank information for billing
  • Training data: Progress records, session attendance, goals

2. How We Collect Information

  • Directly from you via website forms, client questionnaires, and consultations
  • Through third-party platforms (e.g., MindBody booking software)
  • From referrals (e.g., medical professionals with your consent)

3. Use of Information

We use your data to:

  • Design safe, personalized fitness programs
  • Process payments and manage bookings
  • Contact emergency services if required during sessions
  • Send marketing communications (with opt-out options)

4. Disclosure of Information

We may share your information with:

  • Staff members requiring health data to ensure training safety
  • Medical professionals in emergencies
  • Payment processors (e.g., Stripe, PayPal)
  • Government authorities if legally required

5. Overseas Data Transfers

Your data may be stored with:

  • U.S.-based cloud services (e.g., Google Workspace)
  • EU-based CRM systems (e.g., Mailchimp)

6. Security Measures

We protect your information through:

  • Encrypted digital storage
  • Secure destruction of paper records after 7 years
  • Staff training on privacy obligations

7. Your Rights

You may:

  • Request access to or correction of your data
  • Withhold health details (but this may impact service safety)
  • Opt out of marketing emails via unsubscribe links

8. Complaints

Contact our Privacy Officer at [insert email] or lodge complaints with the OAIC at www.oaic.gov.au.

9. Policy Updates

Changes will be posted on our website. Continued use constitutes acceptance.

Contact Us
Fitness Image
Address: 1208/320 Plummer st Port Melbourne
Email: info@fitnessnetwork.com.au
Phone: 0402 826 824